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Customer Supply Manager

Lead the Customer Collaboration function for a high-growth and on-trend healthy food brand.
  • Home Counties, London, West London
  • Permanent, Full time
  • 40,000 - 45,000
  • bonus and additional benefits
  • Food & Drink, Supply Chain
  • 22/15845/7

Customer Supply Manager

Office based in West London

Up to £45k plus exceptional package


Our client:

  • Market-leading healthy foods business with a dynamic culture and exceptional growth record
  • On-trend product proposition with a strong focus on innovation
  • Agile working environment that rewards entrepreneurial spirit
  • An exciting Customer Supply Manager opportunity has arisen to join a results-focused supply chain team
  • This is a brand newly created Customer Collaboration role due to the exceptional growth of the business


The role:

  • We are looking for a driven Customer Supply Manager to take the lead on the customer collaboration strategy, working with Major UK Retailers to ensure best practice and efficiency across the board
  • You will be responsible for the short-term forecasting and demand planning process to ensure alignment with customer forecasts
  • You will run internal S&OP processes and develop solutions to reduce waste and increase availability
  • You will be looking over a strong innovation pipeline and be responsible for communicating and aligning all NPD / EPD launches with retailer forecasts
  • You will also have the ability to make recommendations on business improvement processes and change management projects, working closely with the Senior leadership team
  • Reporting directly into the Head of Operations you will gain a broad view on many different processes outside of Customer Collaboration


Ideal candidate:

  • 4+ years’ experience within FMCG Supply Chain, ideally within a Customer Supply Manager / Customer Collaboration Manager role
  • Experience working with chilled short-shelf-life products
  • Proactive, inquisitive and tenacious with strong problem-solving ability, and a willingness to get ‘hands-on’
  • This Customer Supply Manager will also require a solutions-focus and process-improvement mindset
  • Independent and autonomous but also able to work well within a close-knit team
  • You are a real foodie and keep up to date with current health trends!


Benefits & details:

  • Salary pitched at c£40-45k + bonus and additional benefits
  • Strong commitment to development and progression



Please send your CV using the form on this page, quoting reference 22/15845/7. Confidentiality assured.


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Toby Williams
Consumer Recruitment Consultant
If you feel you have the right experience for this role, speak to Toby Williams or use the form to apply below.

Apply Now

Toby Williams
Consumer Recruitment Consultant
If you feel you have the right experience for this role, speak to Toby Williams or use the form to apply below.

Apply Now

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